General Responsibilities:

Reviews, evaluates, and processes insurance claims and review recommendations regarding resolution.  Review reports prepared by adjusters and validity of the claim.  Communicates with agents, claimants, and policy holders.

Required:

• Strong work ethic and attention to detail

• Ability to prioritize and multitask in a fast-paced environment

• Excellent written and verbal communication skills

• Team Player Attitude!

Specific Duties May Include Any or All of the Following:

• Maintain excellent communication skills

• Proficient in deescalating difficult situations

• Work collaboratively with other team members

• Initial setup of claim from broker/insured to appropriate carrier/TPA

• Claim follow ups

• Address claim status requests

• Complex claim review and explanations for brokers and insureds

• Underwriting support to adjusters ensuring they have applicable information and documents for claim investigation

• Maintain UIP Claim Procedures

• Conduct Quarterly Claim Review meetings with TPAs and or Carrier Claims Team

• Carrier Loss runs review/cleanup

• Underwriting Alert Notifications for Large Loss Losses

• Moratorium Alerts

• File and respond (when applicable) to all claim related correspondence and documentation

• Performs other duties as assigned

Knowledge of Software Required or Can Learn:

• Applied EPIC

• Trello

• Rating Systems

• Avaya

• Microsoft Office 365

Please submit your resume below!

Thank you